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SHARED
SERVICES CENTRES
1998
YEARBOOK
OF THE IFSC
IFSC
HOMEPAGE
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Establishing a Financial Shared Services Centre
in Europe
The key strategic and practical issues involved in setting up a world class finance
shared services operation...
March 10th, 11th, 12th and 13th 1998. Dublin Castle,
Dublin, Ireland
The conference examined the opportunities for cost savings and world
class customer service in backoffice financial processing and treasury in a single Pan
European centre.
A growing number of world class corporations are establishing regional
and global Financial Shared Services Centres. The trend is being accelerated by
preparations for the introduction of the euro, which will provide a profound impetus for
the emergence of a single European market in finance and financial services.
The event brought together an unique group of leading global
experts from several disciplines which have a bearing on the practical questions
faced by those who wish to implement Financial Shared Services Centres
in Europe or who are interested in the further development of Centres
that are already up and running.
* Delegates attended a reception in Dublin Castle at the end of Day 1 of
the conference (March 11th) to the launch of the FINANCE DUBLIN IFSC Yearbook, by the
Irish Prime Minister, (Taoiseach) Mr Ahern .
Leading speakers from the US and Europe included:
- PAUL A STRASSMANN, Consultant to leading Fortune 500 Corporations, the US
Government, former CIO of Xerox Corp, leading world thinker on IT and Shared Services,
board member Sun Microsystems.
- DAN MALACHUK, Head, Business Location Practice, Partner, Arthur Andersen,
N.Y.
- DR JOHN LINGLE, Principal Consultant, Metrus Corp
- ANDREW BERGER, Strategy Partner, Andersen Consulting, London
- JOHN O'DONNELL, Managing Director, AIB Corporate Finance & AIB
International Financial Services, AIB Bank
- DR GEORG KRAUSE, Principal Consultant, Horvath & Partner, Vienna
- JOHN HANLON, CEO, Ergometrics
- MAURICE EMMER, Tax Partner, Palo Alto Practice, Baker & McKenzie
- SEAN HAYES, Vice President, Citibank NA, Dublin
- FRANK MULLEN, Assistant Secretary, Corporate & Direct Taxes Division,
Revenue Commissioners,Ireland
- AMY HADDEN, Vice President, Bank of America, London
- BOB KELLY, Head, Citibank Global Services Centre, Dublin
- PHIL KING, Principal Consultant, Shared Services, London
- ANDREW KRIS, Partner, Amrop International, and Moderator of AKRIS.COM,
`the Global Connection to Shared Services'
- PAUL NANETTI, Business Process Re-Engineering Director, CAP Gemini,
London
- JAMES MONTGOMERY, Principal Consultant, KPMG London
- HANS DANIELS, Head, Compaq Corp. Shared Services Centre, Dublin
- HARALD SEITZ, Head Eurocentre, Allergan Inc
- PATRICIA MAGILL, Manager, Fixed Assets, Intercompany and Inventory,
Whirlpool SSC Ltd
- MARCIE KREMPEL, Economist Intelligence Unit
Key issues:
- Setting up and the latest ideas on implementing a Balanced Scorecard in
your organisation
- Metrics and where they are going
- Definitive sources of world class benchmarking information for financial
processing and management
- The practical steps involved in establishing a FSSC
- How to interface IT challenges such as the Year 2000 problem,
enterprise-wide systems and a leading edge financial function
- Best Locations in Europe
- Security in Shared Services Centres
- What kinds of companies are (and should be) setting up FSSCs
- The euro preparation process, in treasury and how a FSSC can fit in
- Treasury Centres, Captive Finance and Captive and Self Insurance units as
Shared Services Operations
- Latest assessments of global and European trends in Corporate Taxation
- Negotiating Europe's patchwork of Tax and Corporate Legislation in
establishing a FSSC
- Human Resources: ensuring buy-in and communicating with all staff
affected by Shared Service Centre moves
- Corporate Politics: Promoting the concept internally and ensuring buy-in
For further information on Financial Shared
Services contact us at Fintel +353 1 660 6222; or by e-mail: fintel@indigo.ie;
or by fax: +353 1 660 6830.
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